My Calculation values are not adding up its instead its just appending

  • adebayostark123
    Asked on May 9, 2019 at 8:47 AM

    My Calculation values are not adding up its instead its just appending into numeric field e.g after clicking two options it results to "1,1" instead of two

  • Ashwin JotForm Support
    Replied on May 9, 2019 at 11:39 AM

    I am sorry for the trouble caused to you. I did test your form and it seems to display the calculation correctly. Please check the screenshot below:

    1557416305calculation Screenshot 10

    Have you solved this problem already?

    Do get back to us if the issue persists and let us know how we can replicate the issue you are having.

    We will wait for your response.

  • adebayostark123
    Replied on May 9, 2019 at 11:58 AM

    Yes, i solved it about 20 minutes ago. At first, under "UPDATE/CALCULATE FIELD", DO was set to "copy a fields value", FROM was set to was the question of the multiple choices and TO was the output field. but it didn't add up. 

    I then changed the DO to "calculate a field value" and i saw that  when i clicked on ADD VALUE button, the field for the multiple choice was set "A-Z" instead of "0-9". then after changing it, to set the DO to "copy a fields value" and it start working properly. 


    Thank you.


  • Kiran Support Team Lead
    Replied on May 9, 2019 at 1:36 PM

    Great! Glad to see that you were able to fix the issue. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!