form problems

  • Profile Image
    bangeson
    Asked on February 19, 2013 at 05:16 AM

    hi, this is a bit of an emergency, I use your forms on one of of my sites abcimaginguk.com see attached screen grab. a couple of them dont show and only show the error (screen grab) and the rest we cannot download a zipped up file attachment we are getting this error messege:

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
     <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>6965A7DFE722D951</RequestId>
     <HostId>
    KhHvmdR7sL0R60TC1x8w6k+HRKT7yK60iRcC6Bin6dL+ZUGjBlOitL1LKybST1MH
    </HostId>
    </Error>

     

     

    If this can be sorted asap would be much appreciated.

     

    Cheers

     

    Paul  

  • Profile Image
    gori-mathew
    Answered on February 19, 2013 at 08:10 AM

    Hi,

    Apologize, but that is just a normal caching problem and can be fixed by re-saving your form in our form builder. I've checked your website and your form seems to be working again, I think that is already fixed.

    Thanks