form problems

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    Asked on February 19, 2013 at 05:16 AM

    hi, this is a bit of an emergency, I use your forms on one of of my sites see attached screen grab. a couple of them dont show and only show the error (screen grab) and the rest we cannot download a zipped up file attachment we are getting this error messege:

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Message>Access Denied</Message>



    If this can be sorted asap would be much appreciated.





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    Answered on February 19, 2013 at 08:10 AM


    Apologize, but that is just a normal caching problem and can be fixed by re-saving your form in our form builder. I've checked your website and your form seems to be working again, I think that is already fixed.