Form not working when made Secure

  • Profile Image
    smillwee
    Asked on February 19, 2013 at 10:23 AM

    Team,

    I am experiencing a problem with a form that has suddenly stopped working when made Secure. It has worked before, but now only works correctly with the NOT secure option (navigating to the next page, layout, submitting form).

     

    http://secure.jotformpro.com/form/20976994625975

    https://secure.jotformpro.com/form/20976994625975

     

    Please advise.

    Thank you,

  • Profile Image
    KadeJM
    Answered on February 19, 2013 at 10:37 AM

    Hello I have taken a look at your form problem and it seems as though we are having some high server traffic at the moment which caused a slowdown to occur that could've made your form appear to not be working but after a few minutes it showed up for both so I think the problem was a connection lag that made the form timeout and not appear.

    Could you please check again on your end and let us know if you are still experiencing problems with it?