What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    It became slow when I use JotFrom ,

    Asked by 555733 on February 19, 2013 at 10:55 AM

    Dear JotForm,

     

    If I upgrade to Premium member , will it become faster when I make the form ?

    I do form these three days , but it became slower these two days , I am at Taipei,Taiwan.

    Is it our country line problem ?or Is it always like this ? or Should I upgrade ?

     

    Max - initial user

  • Profile Image

    Answered by jefreylandicho on February 19, 2013 at 11:30 AM

    We apologize for any inconvenience this may have caused. This due to network latency that is causing slow down. Please try refreshing the page or logged out and login back to Jotform again. The issue should resolve itself.