How to set up instant SMS notifications via WebHooks?

  • Profile Image
    Ashish Malviya
    Asked on May 12, 2019 at 12:29 PM

    Hi,Jotform is really fantastic, but unfortunately I am not able to connect the webhook to get instant SMS/Mobile notification. Can you please help me to get the instant notification on any form submission. It will be really a great help so as to start using my form.I have read multiple documents but not able to get my form ID and not able to find a step by step process to create the instant notification.Look for your kind support.



    This is a re-post of a comment on Send Instant Submission Notifications with Webhooks

  • Profile Image
    Victoria_K
    Answered on May 12, 2019 at 02:06 PM

    Hi,

    Please refer to instructions provided here: Webhook-PHP-Script-Examples

    There is a sample script for SMS notifications also provided. Hope this helps! But, please get back to us if you need further assistance. 

  • Profile Image
    ashishmalviya73
    Answered on May 12, 2019 at 11:43 PM
    HI,
    Thank you for your mail. But unfortunately we are not able to activate the
    instant message notification on Jotform app.
    As we are looking for the subscription model with jotform, but if the
    mobile notification facility is not there in jotform then I think there is
    no point in going ahead.
    Please let me know how we can get the mobile notification on jotform app,
    whenever anyone submits the form.
    Look for your earliest reply
    Regards,
    Ashish
    ...
  • Profile Image
    ashwin_d
    Answered on May 13, 2019 at 04:56 AM

    Have you gone through the guide and sample PHP script code on how to send notification with webhook?

    Please note that in the sample script which is shared in  the guide, you have to use your own SMS provider API endpoint and credentials. Which SMS provides you are trying  to use to send notification message?

    Please let us know in which step you are having issue with and we will try to help you.

    We will wait for your response.

  • Profile Image
    ashishmalviya73
    Answered on May 13, 2019 at 10:43 PM
    HI Ashwin,
    I would appreciate a skype call / concall for a proper discussion. To give
    you a background, in the beginning we were getting the SMS on the Jotform
    App immediately when anyone submits the form. But somehow I don't know how
    come this auto sync and notification has stopped.
    Please note that I am not a technical coding person, hence I am finding it
    difficult to understand your technical language.
    You can either send me a step by step process with screenshot or a concall
    to resolve this issue.
    We would really appreciate your kind support to fix this issue so that post
    successful testing of this form we can proceed for the annual subscription
    model.
    Your kind support to fix the issue is highly appreciated
    Regards,
    Ashish
    ...
  • Profile Image
    ashwin_d
    Answered on May 13, 2019 at 11:53 PM

    There seems to be some confusion here. After form is submitted, we do not send SMS notification. You need to set up webhook using your own SMS gateway credentials to send SMS notification. Please let us know which SMS gateway or provider you want to use to send SMS and we will try to help you with the script code along with the steps.

    Are you taking about the JotForm mobile app to view submissions of your form?

  • Profile Image
    ashishmalviya73
    Answered on May 14, 2019 at 06:43 AM
    Yes, I am talking about notification on jotform mobile app.
    We need the instant notification on the app on submission of any new form.
    ...
  • Profile Image
    Victoria_K
    Answered on May 14, 2019 at 08:01 AM

    Have you tried using this application https://apps.jotform.com/app/iphone_app ? The link is for IOS. And here is the link for Android version: https://apps.jotform.com/app/android_app 

    This application seems to work properly on my end. Can you please try it out?