Security Certificate on Browsers

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    cfsearchmarketing
    Asked on February 19, 2013 at 02:07 PM

    For some reason when I go to view the forms we have up on our Facebook pages it gives us an error saying form.jotform.us is an untrusted site, and saying something about security certificates.

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    jeanettebmz
    Answered on February 19, 2013 at 03:37 PM

    That is a typical browser configuration issue. You just need to add our domain to it.

    However, to prevent this on your customer's side, please embed your form using its SSL version

    Let us know if the issue still persists

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    EduardoMendez
    Answered on March 12, 2013 at 10:19 AM

    We have just been informed that the security certificate has been fixed. Thank you for your patience.