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    Form Conditions are not working when selecting option from dropdown

    Asked by SOBEdinboro on February 19, 2013 at 05:06 PM

    When I condition Major/Program from a dropdown and I say to show the list of majors when dual concentration is chosen, it does not show the next question, as required by the condition.


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    JotForm Support

    Answered by jonathan on February 19, 2013 at 05:48 PM


    Thank you for contacting us.

    The problem is being caused by one of the option in the selection in Major/Program from dropdown -- there is an illegal character used e.g. the ampersand(&) . Please try changing this to the word "and" instead.

    Then update your form's condition.. the last one to reflect the changes.


    I did this on the cloned of your form. Test the dropdown and select dual, it should work.


    Hope this help. Please inform us if further assistance is needed.