What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cache issue: How long should it take to update a form properties ?

    Asked by elcampanil on February 19, 2013 at 10:13 PM

    When I click SAVE it says working....


    How lomg will it take to update the form ?


    My form is Summer Camp 2013 

    I updated the name fields to about 40 characters but they don't seem to be updated

    Page URL:

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    JotForm Support

    Answered by EltonCris on February 20, 2013 at 05:02 AM


    Sorry about that. The temporary delay issue should now be fixed. Please let us know if the problem continues so we can check it further.

    Thanks for reporting and have a nice day ahead!

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    Answered by elcampanil on February 20, 2013 at 10:16 AM

    Hi again,
    I just made a simple change and 10 minutes later still not updated.  I did clear my cache.

    If what you see has a Test option - then you are also seeing the old version.



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    JotForm Support

    Answered by EduardoMendez on February 20, 2013 at 10:23 AM

    I have cleared the cache of your forms.

    Has that helped the problem?

    Please let us know and we'll be glad to continue to assist you!

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    Answered by elcampanil on February 20, 2013 at 11:04 AM

    Yes thanks - It seems to be ok now.