Preferences button on the form builder stopped working when a field is shrink

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    arielgon
    Asked on February 20, 2013 at 07:51 AM

    On one of my forms when I clkick the preference button nothing happens.  It does not matter which browser I am in.

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    jefreylandicho
    Answered on February 20, 2013 at 08:14 AM

    I have tested your account and was not able to replicate the same issue. Can you try deleting your web browser cache and offline files then relogin your account.

    If you are still unable to do click the preference button, kindly let me know.

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    arielgon
    Answered on February 20, 2013 at 08:18 AM

    Still not working.  It only happens for the form titled "Refund Request Form"

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    EduardoMendez
    Answered on February 20, 2013 at 08:43 AM

    @arielgon 

    Thanks for bringing this to our attention!

    I was able to reproduce the issue on one of my forms and have forwarded this to our dev team.

    Can you please share the URL of the form that you are having problems with?

    This will help with the investigation.

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    arielgon
    Answered on February 20, 2013 at 08:56 AM

    http://form.jotform.us/form/30494983426160

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    EltonCris
    Answered on February 20, 2013 at 09:30 AM

    @arielgon

    Thanks, we were able to replicate the problem. We'll update you here once it is fixed. Thank you!

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    EltonCris
    Answered on February 20, 2013 at 10:37 AM

    Hi,

    The problem should now be fixed. Please check it again.

    Thank you.

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    arielgon
    Answered on February 20, 2013 at 11:06 AM

    Thank you, that was quick.  Very much appreciated.