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EmilyAsked on May 19, 2019 at 8:19 PM
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roneetReplied on May 20, 2019 at 2:15 AM
I could not find any account associated with the account emily.sommers@snc.edu
Are you referring to any other account? Please share the Form URL or the username or the registered email Id so that I can check further.
Looking forward to your response.
Thanks.
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EmilyReplied on May 20, 2019 at 10:43 AMI believe I deleted the account because I thought that was how to cancel?
Name for account was Emily Sommers
Email: emily.sommers@snc.edu
Can you ensure billing has ended?
-Emily
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Richie JotForm SupportReplied on May 20, 2019 at 11:23 AM
I have checked your account sommers2015 and it seems you're under the Silver monthly.
Your account is deleted and your subscription is already set to be cancelled when the subscription period ends. You won't be billed with your subscription anymore.
Hope this information helps.
If you need further assistance,let us know.
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EmilyReplied on May 20, 2019 at 11:43 AMThank you!
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