What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to successfully insert images into a form.

    Asked by monkey2010 on February 20, 2013 at 03:47 PM

    I inserted the field for the image above the title and i'm able to upload image but it doesn't display on the form. it only shows an X .

    I saved the image on JPEG and made it to 72 pixels but still doesn't display the image on my form.

    please help!

    Page URL:

  • Profile Image

    Answered by pinoytech on February 20, 2013 at 04:16 PM


    Your form is working fine on my end upon checking. Please take a look at this:

    Have you tried already clearing your browser cache and cookies? If not, can you please give a try?

    Thank you!

  • Profile Image

    Answered by monkey2010 on February 20, 2013 at 07:53 PM

    I updated my internet explorer and was able to view the image. I also found out that if the image is sized at 519 (W) by 350(H) it won't get distorted (at least with my flyer).


    Thank you

  • Profile Image
    JotForm Support

    Answered by Welvin on February 20, 2013 at 09:52 PM


    You can also set height and width attribute within the form builder. Click on the "Height" and "Width" button;