What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    error message on my jot form application saying it is down or removed

    Asked by emkflint on February 20, 2013 at 09:05 PM

    This webpage is not available
    The webpage at https://form.jotform.us/form/30138342975153 might be temporarily down or it may have moved permanently to a new web address.
    Error 501 (net::ERR_INSECURE_RESPONSE): Unknown error.
    Page URL:

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    JotForm Support

    Answered by Welvin on February 20, 2013 at 11:57 PM


    The secure form URL is incorrect, please kindly modify that from the Facebook embed settings and change it to;




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    Answered by guest_30135903887054 on February 25, 2013 at 08:29 AM
    This is really kicking my butt. I did change it to what you said. It still changed it back to an unsecure version.
    I can’ t remember on Jotform where to access my embedding code either. Could someone call me at 208-871-0926

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    JotForm Support

    Answered by EltonCris on February 25, 2013 at 10:29 AM


    Sorry to say but we do not provide phone support currently. However, we are always available to address your needs via this forum.

    With regards to your form, I have checked it here and wasn't able to reproduced the error. Here's a screenshot on how the form displays on my Chrome Browser.

    Please clear your browser's cache and cookies and recheck the form.


    Here's how to get your secure form's embed code. Simply tick the Secure Form box and get the embed code from the options below.