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bellaboldAsked on May 20, 2019 at 11:39 PM
Hi, I've followed JotForm's twitter account, but I have yet to receive the 10 extra submissions. May I know how long it takes for me to receive it? Thank you.
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Jed_CReplied on May 21, 2019 at 1:07 AM
It seems that it wasn't successful. The icon from what I know should turn to grey once get more action was successful.
Make sure that you initiate the follow on the Get More page https://www.jotform.com/myaccount/getMore.
Please try again and let us know how it goes.