Lightbox Forms: Feedback Type is not working

  • Profile Image
    ccaetano
    Asked on February 21, 2013 at 07:06 AM

    Hello,
    I have looked for an answer in the forum but I didn't find any useful one, so have to ask:
    When I choose to add the feedback option and hit the preview button, the button in the corner shows up but them, the popup don't show the form itself. It's empty.
    I paste the script in my webpage and the same happens - http://www.shootbox.pt/servicos.html

    <script src="//cdn.jotfor.ms/min/g=feedback2" type="text/javascript">
      new JotformFeedback({
         formId        : "30446784170354",
         buttonText    : "Contacte-nos",
         base        : "http://jotformeu.com/",
         background    : "#F59202",
         fontColor    : "#FFFFFF",
         buttonSide    : "bottom",
         buttonAlign    : "right",
         type        : false,
         width        : 700,
         height        : 500
      });
    </script>

    The form should be the same of the one in my "contacts" page: http://www.shootbox.pt/contactos.html

    What can be done to solve this?

    Thanks in advance.
    Carlos

  • Profile Image
    thespanishfactory
    Answered on February 21, 2013 at 07:23 AM

    Same for me, all the morning with this problem and nobody want to reply my messages.

  • Profile Image
    ccaetano
    Answered on February 21, 2013 at 09:29 AM

    Anybody has an answer? please?...

  • Profile Image
    ccaetano
    Answered on February 21, 2013 at 10:38 AM

    Thank you! It worked fine.
    Is this a temporary solution or can I just leave it like this?

  • Profile Image
    aytekin
    Answered on February 21, 2013 at 11:41 AM

    The problem is now fixed. You do not need to change any code. Sorry about this.