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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Lightbox form: Feedback type is not working

    Asked by Drawcolor on February 21, 2013 at 09:53 AM

    Hello I have some forms with you and are like feedback, but I can not access the system you're in trouble?

    Page URL:
    http://www.bureaualliance.com.br

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    JotForm Support

    Answered by EduardoMendez on February 21, 2013 at 10:25 AM

    Hi there, 

    Our apologies for this temporary issue. Our dev team has been notified of this issue.

    As a workaround, can you please try changing "feedback2" on your embed code to "feedback" - Please note example bellow.  Only change the text in red.

    <script src="http://cdn.jotfor.ms/min/g=feedback2" type="text/javascript">
      new JotformFeedback({
         formId  : "11111111111",
         buttonText : "********",
         base  : "http://jotform.com/",
         background : "#F59202",
         fontColor : "#FFFFFF",
         buttonSide : "bottom",
         buttonAlign : "center",
         type  : false,
         width  : 700,
         height  : 500
      });
    </script>

    Please give that a try and let us know if that solves the issue!