Sign in failure

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    Isabella Lo
    Asked on February 21, 2013 at 10:23 AM

    The system can't recognised my email when I sign in but the email is there.

    BTW, can I now change my account to




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    Answered on February 21, 2013 at 12:23 PM

    Hi Isabella,

    Email address is assocaited to guest account upon checking which is why you can't access/log in to your account. In order for you to access this account and the form's, I would suggest you to register first to FREE account and make sure to use same email address so that all your forms and datas automatically transferred.

    If you need further assistance, do let us know.

    Thank you!