What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why are my new changes not showing up?

    Asked by Truckitfest on February 21, 2013 at 03:52 PM

    I edited my form and saved it then cleared cache and history and reloaded the page and the new saved additions are not showing up. I am using the WP embed. When I try the source code, it does work but it's not clean and looks bad. Any advice?


    Page URL:

  • Profile Image

    Answered by osyrys14 on February 21, 2013 at 04:25 PM

    Good afternoon, can you tell me which one is being used on the link as it's viewed now, and what makes the source code look bad.  I'll see if I can help you get to the bottom of this issue.


  • Profile Image
    JotForm Support

    Answered by EduardoMendez on February 21, 2013 at 04:32 PM


    I have cleared the cache on your forms.  You can use any of the embed methods. 

    We are working on a permanent solution for this.  meanwhile, simply let us know any time this happens and we'll be glad to assist you with this!