What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why have I not received any submissions since 2013-02-21 12:41:28??

    Asked by TheVelozGroup on February 21, 2013 at 05:15 PM

    I have been expecting lots of submissions and none are showing up. Where are they??

  • Profile Image

    Answered by pinoytech on February 21, 2013 at 05:18 PM

    Hi,

    Sorry for the inconvenience that may have caused. Are you referring to which form? Can you please share to us the URL to investigate the issue and for further assistance?

    Thank you!

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    Answered by TheVelozGroup on February 21, 2013 at 05:35 PM

    I hadn't received any submissions for any forms during a long period.

     

    For www.thevelozgroup.com/internships - I only received two submissions in a 15 hour period, when we are expecting 20-40 a day. Please advise.

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    JotForm Support

    Answered by Mike_T on February 21, 2013 at 05:45 PM

    As far as I can see, there is nothing wrong with your forms. My test submission went through without any problems.

    I would suggest checking your website stats to analyze the traffic. It is probably that the site activity is not very high today.

    Thank you.