What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is it not working on internet explorer?

    Asked by eurekainstitute on February 21, 2013 at 07:33 PM

    Hi,

    Checking in again.  I have had several people call me and tell me the form is not loading on the webpage.  It appears that the form will load when you use Firefox but not Internet Explorer.  Any thoughts.  Also on one of my computers the font on the form is different, your default "Times" I believe, when I have changed the font to Arial on the form.  Please help I am coming into my busy season and can't afford to have people having trouble signing up for workshops. 

    Looking forward to hearing back.  By the way the website is eureka-institute.org and I have you forms loaded onto two workshops under workshops, northwest yogafest, and This time of your like.  Also under youth adventure, Teen backpack.

    Cheers!

    Page URL:
    eureka-institute.org

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    JotForm Support

    Answered by jonathan on February 21, 2013 at 08:10 PM

    Hi,

    May I suggest you change the embed method you use to the form's iframe code. 

    Please use this guide: -How-to-get-your-Form-s-Iframe-Code

    Since you are currently using the script embed code, it is possible that the other scripts in your website page is conflicting with script of jotform. So, using the iframe embed should solve this conflict.

    Please try this. Inform us if this does not solve the issue.

    Thanks.