What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why can we not access our form?

    Asked by AcuityBrands on February 21, 2013 at 09:01 PM

    I"m getting the below error when I try to access our form. When can I expect this to be corrected?


    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^

    Page URL:

  • Profile Image
    JotForm Support

    Answered by abajan on February 22, 2013 at 12:44 AM

    Hi Lori,

    It should be fine now. The cache needed clearing from our end. Our apologies for any inconvenience caused.


  • Profile Image

    Answered by AcuityBrands on February 22, 2013 at 08:17 AM

    Great, thank you!

  • Profile Image

    Answered by gori-mathew on February 22, 2013 at 08:22 AM

    You are welcome, Thanks for using JotForm.