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    Reached maximum entries

    Asked by Amy Adair on March 22, 2011 at 01:15 PM

    Hi I have just received an email saying my form will be being disabled tomorrow as Ive reached the maximum quota fro a free account.


    You say in your email that Free accounts are limited to 100 submissions per month.  I keep a record of the submissions in a database and this month we have only reached 26 entries?


    The previous month amounted to 83 submissions which again is lower than the 100 submission per month.


    Could you let me know why my account would be disabled??





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    JotForm Support

    Answered by liyam on March 23, 2011 at 08:07 AM


    I have checked your total submissions. When I counted your submissions for the month, here's what I saw:

    86 submissions from 3/3/2011 to 3/23/2011 - SIGN UP FOR TAYTO NATION'S E-MAG form
    17 submissions from 3/4/2011 to 3/21/2011 - Click to edit this text... form

    Overall, this is totalling to 103 submissions for the month of March.

    If you would like your forms to continue without interruption, I would suggest to upgrade your account from free to Premium.  You may downgrade your subscription then on the next month if you think on the next month that you won't receive enough submissions over 100.

    Hope this Helps.