What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't get this to work for multiple recipients.

    Asked by layal2k on February 22, 2013 at 11:32 AM

    I can't get this to work for multiple recipients. It only send to 1st recipient (me)...my form is called AC Cage Man Quote...please help...thx



    This is a re-post of a comment on Send Notifications to Multiple Recipients

  • Profile Image
    JotForm Support

    Answered by ardy0689 on February 22, 2013 at 11:57 AM

    Hello Laya, The 2 email address you used for your recipient - laya@vacantprotection.com and dennis@vacantprotection.com are both not in our bounce list. Your form is correctly configured for email notifications. You did nothing wrong.

    However if you are just testing the email by using our test email button, it will only use your registered email which is laya@vacantprotection.com as the only recipient. The purpose of the test email function is to let you see the actual results and look of your email but is not suitable to test other email addresses.

    In order for you to test the email notification properly you have to fill the actual form and submit it from the Preview area of the form. For further info please refer to this guide on how to setup email alerts to prevent "emails not being received" issues. Thank you.