- layal2kAsked on February 22, 2013 at 11:32 AM
I can't get this to work for multiple recipients. It only send to 1st recipient (me)...my form is called AC Cage Man Quote...please help...thx
This is a re-post of a comment on Send Notifications to Multiple Recipients
- JotForm Supportardy0689Answered on February 22, 2013 at 11:57 AM
Hello Laya, The 2 email address you used for your recipient - firstname.lastname@example.org and email@example.com are both not in our bounce list. Your form is correctly configured for email notifications. You did nothing wrong.
However if you are just testing the email by using our test email button, it will only use your registered email which is firstname.lastname@example.org as the only recipient. The purpose of the test email function is to let you see the actual results and look of your email but is not suitable to test other email addresses.
In order for you to test the email notification properly you have to fill the actual form and submit it from the Preview area of the form. For further info please refer to this guide on how to setup email alerts to prevent "emails not being received" issues. Thank you.