What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Security - You have a vulnerable platform

    Asked by ciocentre on March 22, 2011 at 01:49 PM

    Hi,

    I have just logged into my forms to find that there are numerous forms there that I have not created each one with a Russian or Eastern European language. Even whilst I was signed in new forms which I had created appeared.

    Sorry but I can not use a site which is so vulnerable to attack - this is a great pity because by far you have the best form generator on the internet.

    If you have a work around let me know and I may come back.

    My user name is ciocentre
    My email address is myersh@cioclub.net

    Hannah

  • Profile Image
    JotForm Founder

    Answered by aytekin on March 22, 2011 at 02:21 PM

    I see the problem. This happened once before and we investigated it a lot. This a bug that happens once every 6 months. I'm sorry that it happened to you. This is the second time it happens, that's why we were not able to find the reason. My guess is that two separate JotForm servers generate same session or user ID. I'll move those forms from your account. They are not an attack. They are insurance forms in Turkish.