It's saying i'm over quota and need to purchase upgrade

  • FLLions
    Asked on May 29, 2019 at 4:58 PM

    I'm getting an over quote message.  I've deleted forms but it is still saying I'm over quota do you know what I need to do? I've checked all the quotas and they are within the limits.  

    Here is a link to the message people are seeing https://form.jotform.com/83198044412152

     

  • Kevin Support Team Lead
    Replied on May 29, 2019 at 7:58 PM

    I have just checked your account and it seems to be well under the limits, I have also checked the form in your account and it seems to be working now. 

    May you please kindly confirm the form works on your end now? 

    If you continue experiencing the issue, let us know.