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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why can't I fill in the fields to create my form?

    Asked by dkruzel on February 22, 2013 at 12:15 PM

    I'm using the event registration template, but can't get type into the fields using either Chrome or Internet Explorer, what's going on?  :(

     

    Please help me asap!  

     

    Debbie Kruzel

    603-318-6953

    dkruzel@kw.com

    PS- I had made "contact me" forms a while ago with no problems at all....

    create fill event registration template
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    Answered by pinoytech on February 22, 2013 at 12:53 PM

    Hi,

    Your form is working fine on my end upon checking. Perhaps you need to click on the Preview button first to try out the Form.

    Feel free to contact us again if you need further assistance.

    Thank you!

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    Answered by pinoytech on February 22, 2013 at 01:31 PM

    Hi dkruzel,

    For some reason, your response came out empty. Can you please response using this link? http://jotform.me/answers/184043-why-can-t-I-fill-in-the-fields-to-create-my-form

    Thank you!

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    Answered by dkruzel on February 22, 2013 at 02:00 PM

    I still can't get any numbers or letters to fill in my form to set the date, etc.????

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    Answered by jefreylandicho on February 22, 2013 at 02:42 PM

    I have tested your form using Chrome and IE and was able to fill in the field.  Can you please check if your browser JavaScript is enabled?

    http://www.jotform.com/30524393080145

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    Answered by dkruzel on February 22, 2013 at 03:09 PM

    I'm on a 2nd different computer and it still doesn't work... how do I check to see if it's "java script" enabled?

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    Answered by jefreylandicho on February 22, 2013 at 03:17 PM

    Does this also happen when using Firefox?

    To enable Javascript in Chrome, Go to Start>Run and Type: C:\Documents and Settings\%username%\Local Settings\Application Data\Google\Chrome\Application\chrome" -enable-javascript

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    Answered by Sidharth Choudhary on February 22, 2013 at 03:57 PM

    Steps to enable Javascript in Chrome (15.0):

    Click the menu icon Chrome menu on the browser toolbar. Select Settings. Click the Show advanced settings... link. Click Content Settings in the 'Privacy section.' Select Allow all sites to run JavaScript in the 'JavaScript' section.

    Thanks

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    JotForm Support

    Answered by EduardoMendez on February 22, 2013 at 04:19 PM

    @dkruzel

    Are you trying to enter information while having the form openned on edit mode?

    or are you trying to fill out the form by opening the form's URL on your browser?

    The second option is the correct way to do this.  you can not fill out a form on the builder.

    To fill out your form, simply click on the link bellow:

    http://www.jotform.com/30524393080145

    if you are on your builder, simply click on the "Preview" button at the top left of your builder.  You can choose the "Open in a new tab option" if you wish.

    I hope this helps!

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    Answered by dkruzel on February 22, 2013 at 05:07 PM

    Sidharth, JavaScript was already on.

    Jefrey, we don't use Firefox

    Eduardo, I'm tying to create the dates and location of the event necessary for the registration form, I'm not trying to fill out the form as a consumer...

    Any other ideas, guys?  :(  Or did I just choose the wrong form to have people fill in?

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    JotForm Support

    Answered by EduardoMendez on February 22, 2013 at 05:41 PM

    @dkruzel

    The fields that you are trying to use are supposed to stay blank for users to fill.

    If you are looking to include instructions or un-editable content, please try using the Free Text HTML field under the power tab on the left of the builder.

    Please give that a try and let us know if it helps!

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    Answered by venco on February 20, 2015 at 05:30 PM

    I have same problem, try to test the forms all not working, cant fill in the forms. Not as  edit mode, not as URL no chance!

    Thank you

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    Answered by Ben on February 20, 2015 at 06:45 PM

    Since this is a very old thread I have moved your question to a new thread here: http://www.jotform.com/answers/520025 where we will help you resolve the issue shortly.