Signing in Issues

  • Profile Image
    chrisross39
    Asked on May 29, 2019 at 08:13 PM

    I originally signed in with my User name : Chris7of9 and had the password reset.

    However, whenever i wish to sign in again, I have to do this via FB or Google - Why?

    Trouble is, if I do this, my original test forms are not available

    Confused as to how I can use JotForm WITHOUT signing in using a FB or Google account.


    Regards,

    Chris

  • Profile Image
    jherwin
    Answered on May 29, 2019 at 11:34 PM

    Try to reset the password of Chris7of9 account. If you reset your password, it will prompt you to set a separate password for your account.

    Guide: How-to-reset-the-password

    Please give it a try and let us know how it goes.