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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    hyperlink in google sheets

    Asked by tazola on February 23, 2013 at 12:59 PM

    the uploaded files are no longer showing as a hyperlink in my google sheets.  this is just an issue for new integrations as of the last few days.

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    JotForm Support

    Answered by Welvin on February 23, 2013 at 06:28 PM

    Hi Tazola,

    Can you please confirm to us that the uploaded files are no longer forwarded into Google Spreadsheet or the uploaded files are showing as image directly, not link?

    Also, is this the form URL where the said issue happen? http://www.jotformpro.com/form/30185288324960. Can we submit a test submissions into this form?

    Thanks

  • Profile Image

    Answered by tazola on February 25, 2013 at 08:29 AM
    That is the form and I am able to see the link in the spreadsheet but it is
    not a hyperlink.
    Thanks
    Tony Azola
    Azola & Associates, Inc
    4901 Springarden Dr.
    Baltimore, MD 21209
    p 410-367-5277
    f 410-367-5596
    c 443-677-3108
    tazola@azolainc.com
    On Feb 23, 2013, at 6:28 PM, JotForm Support Forum
    wrote:
    New response received
    A new response has been received:
    [image: JotForm]
    Answered by * Welvin *
    Hi Tazola,
    Can you please confirm to us that the uploaded files are *no
    longer*forwarded into Google Spreadsheet or the uploaded files are
    showing as
    image directly, not link?
    Also, is this the form URL where the said issue happen?
    http://www.jotformpro.com/form/30185288324960. Can we submit a test
    submissions into this form?
    Thanks
    View this thread on JotForm Support
    Forum
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    JotForm Support

    Answered by EltonCris on February 25, 2013 at 10:36 AM

    @tazola

    Thanks for the confirmation. We will check it further and get back to you with our findings. Thanks!

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    JotForm Support

    Answered by EltonCris on February 25, 2013 at 10:54 AM

    Hi,

    I just made an integration with my form to Google Spreadsheet and wasn't able to replicate the problem. Check this screencast. http://screencast.com/t/8ajkbKeNK

    May we ask if you've changed or modified anything on your spreadsheet recently? Is it possible if you could re-integrate your form to Google Spreadsheet? See if this helps. (The data will remain intact when you re-integrate your form).

    We'll wait your reply. Thanks!