Does Jotform offer a notification through the jotfom app.

  • Profile Image
    Asked on June 03, 2019 at 11:55 AM

    Hi we use the HIPAA compliant form...  I am wondering if the phone app offers a chime to notify me of a new form.  

  • Profile Image
    Answered on June 03, 2019 at 01:19 PM

    To clarify, do you want to receive a notification when a form is submitted?

    You may need to make sure that the Notification Settings of your mobile device do not restrict the Jotform App.

    May we know the mobile device you're using?

    Also, when you first open the Jotform App, You would be prompted to allow push-notifications as explained in this guide:

    Hope this information helps.