What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    After the user data is entered and submitted into the form that I created, is the data stored on YOUR server?

    Asked by RSmith on February 23, 2013 at 04:56 PM

    I understand that the data should be emailed to me. But if the data is stored on your servers, how long will it be stored there?

    I currently have the free account but I will be upgrading to the Premium Jotform service that provides the SSL Secure forms.

    Thank you,


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    JotForm Support

    Answered by Welvin on February 23, 2013 at 07:43 PM

    Hi RSmith,

    Yes, all data submitted to your form will be stored in our servers for some reasons. And it will remain in our servers until you will delete them from your account or form submissions page.

    You don't need to worry about your submissions, all data collected by your form will NOT be shared, sell or use by us. All are governed by our Terms of Use