How do I resubscribe someone I accidentally unsubscribed

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    SkillDistillery
    Asked on June 03, 2019 at 01:52 PM

    I hit do not show anymore in a notification email and was unsubscribed.  How do I resubscribe?

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    Nik_C
    Answered on June 03, 2019 at 03:01 PM

    If you unsubscribed your email, you can re-subscribe it in your settings page: https://www.jotform.com/myaccount/settings

    1559588491Screen Shot 2019-06-03 at 9.01

    If you had something else in mind, please let us know.

    Thank you!

  • Profile Image
    SkillDistillery
    Answered on June 04, 2019 at 01:43 AM
    The unsubscribe I did was in the notification email I received that a file was uploaded. It seems like that does not fit the selections offered in settings. Is there someplace else to opt back in that I have to go to?

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  • Profile Image
    Nik_C
    Answered on June 04, 2019 at 02:52 AM

    Could you please tell us if an email was like this:

    15596311052019-06-04_8-51-08.png

    Since you will always receive such, your email is in the Notifier for your form: http://www.jotform.us/form/91480851900153

    If you had something else in mind, please advise.

    Thank you.


  • Profile Image
    SkillDistillery
    Answered on June 04, 2019 at 12:43 PM
    Yes, that is the one that had a the link at the bottom to not see these. I mistakenly taught it was referring to the Google Play and App Store logos.

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  • Profile Image
    Nik_C
    Answered on June 04, 2019 at 01:53 PM

    You shouldn't have any problems in receiving your Notifications since you cannot unsubscribe from them.

    Let us know if you have any further questions.

    Thank you!