What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Auto Responder

    Asked by DiosdePactos on February 23, 2013 at 09:47 PM

    Already tested in several ways to configure autoreponder but can not in any way get a notification form. My client receives the email but I do not get.

    Even now pesequisei the forum and nothing.

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    Answered by pinoytech on February 23, 2013 at 11:39 PM

    Hi DiosdePactos,

    We apologize for the incovenience that may have caused. Can you please share to us the URL of your Form to investigate the issue and for further assistance?

    Thank you!

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    Answered by DiosdePactos on February 25, 2013 at 08:31 AM
    Thank aa maintenance support, but I switched hotmail at my own domain.
    Date: Sat, 23 Feb 2013 23:39:42 -0500
    To: pauloferreiram@hotmail.com
    Subject: Re: Auto Responder
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    JotForm Support

    Answered by Welvin on February 25, 2013 at 11:06 AM

    @DiosdePactos,

    I have tested your form and I have received the Auto Responder just fine;

    You may consider checking your Hotmail Spam folder and add noreply@jotform.com to your safe sender list or contact list.

     

    Thanks