Over Quota Message in error

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    ttcsbc
    Asked on June 03, 2019 at 05:23 PM

    We are not over quota but we are getting a message saying we are. We need this reset ASAP:

    https://www.caribbeandays.ca/vendor/

    https://form.jotform.com/jsform/70615772971160

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    EltonCris
    Answered on June 03, 2019 at 07:55 PM

    We're sorry for the inconvenience caused.

    It could be due to form cache why the overquota message isn't cleared. I can see that your form is working now.

    Since you're now on the Bronze plan, do you still want to continue with Bronze for this month or do you wish your subscription to be canceled and get a refund? Please let us know so we can assist you.

    By the way, on the free plan, the submissions storage limit is 500. This means you can only store up to 500 submissions in your account. If you get more than that, the most recent 500 submissions will be kept and the older ones will be deleted.