Trello Label Integration not displaying 2 specific labels

  • SanMarHR
    Asked on June 4, 2019 at 2:08 PM

    Hi, I have 9 possible labels defined on a Trello board. Using the label field of the Trello integration works to insert the correct label for seven out of 9 of the available colored labels. 2 of the labels simply won't insert through the integration. The label names are all formatted the same. I have verified no other label rules are enabled on this particular board. I have a very similar board using the same label integration/same labels, and all 9 fields work.


    Jotform Thread 1846102 Screenshot
  • Mike
    Replied on June 4, 2019 at 3:49 PM

    In theory, it might be related to the missing/extra whitespace characters, like DC 3 vs DC3 and DC 12 vs DC12. Please kindly try it again with the identical labels.