Why does my form keep getting disabled?

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    normsrv
    Asked on February 24, 2013 at 03:27 PM

    Two times in the last week I have checked my form and found it was not working.  The first time I contacted support and was told it had been disabled and I justed needed to enable it.  Once again I found it not working and found it was disabled.  Why does this keep happening?

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    jefreylandicho
    Answered on February 24, 2013 at 03:40 PM

    We apologize for the inconvience it has cause you. Jotform has an automated phishing system that disables form automatically and because of this, your form was disabled.  As I checked your account, the forms you have created has already been whitelisted and active.

    If you are still having trouble, kindly contact us again.