What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't change the email in notification email settings.

    Asked by tomasi on February 25, 2013 at 04:34 AM

    I've changed the email that I want the notification email to be sent, however it keeps

    sending it to the old email that I just erased.

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 25, 2013 at 07:52 AM

    @tomasi

    Make an actual submissions to your form when you test the new email address entered on your form notification settings. Using the "Test Email" button will only send a test submission to your account's email address not on the email address set on your form notification.

    Thanks!

  • Profile Image

    Answered by tomasi on February 25, 2013 at 10:23 AM
    Thanks for the response. I finally figured it
    Out last night. Thanks.
    Tomasi Brown
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 25, 2013 at 10:51 AM

    That's great to hear.

    If you have any other questions, just let us know here. Thank you!