It seems there are entries not reflecting in my spreadsheet even after reintegration

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    livehigh9retreat
    Asked on June 06, 2019 at 09:07 AM

    I received reports wherein people submitted entries via my form: https://www.jotform.com/build/91318919063461

    But I am unable to see those entries in my google spreadsheet even after reintegrating it. Is there a way to double check or confirm this?

  • Profile Image
    Kiran
    Answered on June 06, 2019 at 10:48 AM

    Are you making any changes to the integrated spreadsheet? Please note that the integration shall be broken if there are any changes made to the spreadsheet especially with the column headers. 

    We have now pushed the submissions to the Spreadsheet from our end. Please check if the submissions are now displaying and being updated in the spreadsheet. If the issue still persists, please try reintegrating the Google spreadsheet with the form and share the Spreadsheet with us so that we can check it further.

    1559832494GoogleSpreadsheetShareLink.png

    Thanks!