Two upgrades at same time

  • Profile Image
    pauldarby
    Asked on June 06, 2019 at 04:30 PM

    Hello,

     

    I just got a notice to upgrade and did
    and upgraded to a level beneath the
    plan I use and needed so immediately
    went back and upgraded to the correct
    account.

    I am writing to make sure that I do not
    get billed for both accounts and instead
    only for the ONE, larger one.

    Will you please verify this for me?

     

    Thank you,

    Paul Darby

  • Profile Image
    jherwin
    Answered on June 06, 2019 at 05:40 PM

    Upon checking, I see you upgraded to bronze and silver plan on the same date. The Bronze subscription is automatically canceled when you upgrade to the silver plan.

    The remaining subscription and one will be renewed next month is the silver plan.