my account has been cancelled and I can't log in

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    Baroness Price 
    Asked on June 07, 2019 at 01:17 PM

    Is there a phone number that I can speak with a live person. I have an event to do tomorrow and my log in doesn't work.

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    Answered on June 07, 2019 at 01:37 PM

    This form was found on your account and flagged as copyright logo scam.


    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our TermsFree accounts with non-corporate emails showing suspicious forms must be suspended immediately

    In order to reactivate your account, kindly provide us the following information:

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Share with us a document that will prove that you're authorized to use the said logos.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to with Thread #1849695 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Or, we can just remove the logos and lift the suspension on your account.