Account Suspended?

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    Julia
    Asked on June 07, 2019 at 05:58 PM

    Hello. I am trying to access my account with the email address jenniferjenkins2@gmail.com but it looks like the account has been suspended? The forms are not showing up on my site either. 

    What do I need to do to get this fixed? 

  • Profile Image
    BitiaP
    Answered on June 07, 2019 at 06:33 PM

    This form http://www.jotform.us/form/91545641862159 was found on your account and flagged as donation scam.


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    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In order to reactivate your account, we will have to delete the offending form.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.


    Send these proofs to reviewers@jotform.com with Thread #1850001 as your subject. We will let you know about the status of your account after a thorough review of your proofs.