How can I fix my errors on making the account?

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    Gerandarlena Smith 
    Asked on June 08, 2019 at 09:48 AM

    Im having issues logging in because I may have accidentally made the same accounts or something like that. But I can't log in and can't delete my account to redo everything. Are you able to delete my account? I'm trying to make a new account with the same password now. I don't know the password that is set for me because I didn't set it when I pressed ,"sign up with Google". Thank you

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    Victoria_K
    Answered on June 08, 2019 at 12:44 PM

    Hello Gerandarlena,

    I see there is a free account for your email and it has 'deleted' status. Accounts are not deleted immediately, but within 30 days. Until that time same email can not be used for new account. If you would like to use that account, we can restore it for you. Let us know how you would like to proceed.