Part of my form nolonger displays

  • LHBCKids1
    Asked on June 9, 2019 at 1:56 PM

    My for has a widget that track registration for tracks.  It has been working until today.  For age level 1st 2nd 3rd 4th or 5th grade you choose a group and then a track. The tracks don't always display. I didn't purposely change anything

    Page URL: https://form.jotform.com/91013510736144
  • Victoria_K
    Replied on June 9, 2019 at 3:00 PM

    May I ask if the problem is happening for form's direct link or form is embedded to web page? 

    As I check your form, widgets seem to be displayed correctly based on conditions:

    1560106804Untitled2 Screenshot 10

    Can you please try clearing browser cache to see if that would make any difference?

  • LHBCKids1
    Replied on June 10, 2019 at 7:22 PM

    cleared my cache and that didn't help.  it doesn't matter which browser I use.

    1560208940group zion track Screenshot 10

  • jherwin
    Replied on June 10, 2019 at 9:57 PM

    Your hide/show conditional logic depends on two fields. If you want to show/hide fields based on your user's response then base your logic on this field only (see screenshot below).
    1560218063thisfield Screenshot 10

    Also, that field is the only one that shows when you load a form. That is why your conditional logic is not met because there is only one field being filled.