Part of my form nolonger displays

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    Asked on June 09, 2019 at 01:56 PM

    My for has a widget that track registration for tracks.  It has been working until today.  For age level 1st 2nd 3rd 4th or 5th grade you choose a group and then a track. The tracks don't always display. I didn't purposely change anything

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    Answered on June 09, 2019 at 03:00 PM

    May I ask if the problem is happening for form's direct link or form is embedded to web page? 

    As I check your form, widgets seem to be displayed correctly based on conditions:


    Can you please try clearing browser cache to see if that would make any difference?

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    Answered on June 10, 2019 at 07:22 PM

    cleared my cache and that didn't help.  it doesn't matter which browser I use.

    1560208940group zion track.PNG

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    Answered on June 10, 2019 at 09:57 PM

    Your hide/show conditional logic depends on two fields. If you want to show/hide fields based on your user's response then base your logic on this field only (see screenshot below).

    Also, that field is the only one that shows when you load a form. That is why your conditional logic is not met because there is only one field being filled.