Clicking "Download PDF" on a form submission always saves the newest submission instead of the target.

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    fdelatorre
    Asked on June 10, 2019 at 10:30 AM

    Hello,


    As the title states, when clicking on "Download PDF", instead of downloading the selected submission that's shown on screen, Jotform downloads the top-most, newest PDF in the submission list.

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    Richie_P
    Answered on June 10, 2019 at 11:52 AM

    To clarify, you have used the search box in getting the correct submission data but when downloading as PDF, only the newest submissions are downloaded?

    Can you please try selecting the submission data you wanted to download as PDF? You may hold the shift button and left click on the submission data to select multiple submissions in Windows.

    Please give it a try and let us know if the issue still remains.


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    skyrider
    Answered on June 10, 2019 at 12:06 PM

    I'm having the same issue.  No matter where I go to download a PDF, it has the same issue as mentioned by fdelatorre



     

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    Richie_P
    Answered on June 10, 2019 at 12:50 PM

    Hi skyrider,

    I have moved your question to a new thread to assist you better.

    Kindly follow this link:https://www.jotform.com/answers/1851586

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    jherwin
    Answered on June 10, 2019 at 08:42 PM

    Hello @fdelatorre - The issue should be fixed now. Can you please check and let us know if the issue persists on your end?

    Thank you!