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Newick_LukeAsked on June 11, 2019 at 2:20 AM
My customers are spending 15-30 minutes on populating this form and then when they submit this image comes up:
Then when they hit go back all there work is cleared.
Can I please have some assitance on this, otherwise I'm going to have to change platform and leave a review on my experience.
To date I have not been impressed with the customer support or platform.
Thanks
Luke Newick
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Nik_CReplied on June 11, 2019 at 3:44 AM
We're sorry for the inconvenience.
I tested your form and apparently the issue is related to this checkbox:
Please try using our Terms widget:
Instead of the combination, you have now:
That should work for you better.
Let us know if you have any further questions.
Thank you!