What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform is not updating changes on the website form

    Asked by Reliance03 on February 25, 2013 at 06:44 PM

    I posted a question previously and now it is deleted. 

    Jotform is NOT updating the changes I've made within jotform to the website page into which the form is embedded.

    replacing form. with www. in the embed link does not work.  Refreshing browser does not work. This is ridiculous.

    Can you please solve this problem?



    Page URL:

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    Answered by richardhweber on February 25, 2013 at 06:49 PM

    I had same problem. Apparently a nice person at jotform cleared my cache and I was able to embed my edited form into Muse. But when I published to Safari... poof no form appeared. Any suggestions?

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    Answered by jeanettebmz on February 25, 2013 at 10:30 PM


    I have cleared your forms cache. Can you please let us know if the issue still persist. I would suggest you to clear your browser's cache and try.


    Can you please open a new thread and provide with the link of the webpage where the form is embedded? This way we can check further and assist you better