Jotform is not updating changes on the website form

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    Reliance03
    Asked on February 25, 2013 at 06:44 PM

    I posted a question previously and now it is deleted. 

    Jotform is NOT updating the changes I've made within jotform to the website page into which the form is embedded.

    replacing form. with www. in the embed link does not work.  Refreshing browser does not work. This is ridiculous.

    Can you please solve this problem?

     

    Thanks.

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    richardhweber
    Answered on February 25, 2013 at 06:49 PM

    I had same problem. Apparently a nice person at jotform cleared my cache and I was able to embed my edited form into Muse. But when I published to Safari... poof no form appeared. Any suggestions?

  • Profile Image
    jeanettebmz
    Answered on February 25, 2013 at 10:30 PM

    @Reliance03

    I have cleared your forms cache. Can you please let us know if the issue still persist. I would suggest you to clear your browser's cache and try.


    @richardhweber

    Can you please open a new thread and provide with the link of the webpage where the form is embedded? This way we can check further and assist you better