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    how many e-mails I can add to notifacation option?

    Asked by organicnatural on February 26, 2013 at 01:15 AM


    How many e-mails I can add to  notifacation option?

    Yearlier were 4 e-mails. And it worked. Now it not working in all forms (10 forms).

    I changed nothing.

    What happens?



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    JotForm Support

    Answered by EltonCris on February 26, 2013 at 03:40 AM


    You can add emails as many as you wish but please take note that you can only add up to 10 email per notification. If you'd like to add more than that, you should create another form notification by following this guide.


    3 of your recipient email addresses ended to the bounce list due to the following reason.

    jannamama@mail.ru is IN the bounce list  

    Reason(s) : 5.3.0 - Other mail system problem 550-'spam message rejected. Please visit http://mail.ru/notspam/abuse?c=3DivmBYjh_LYpe09ujjrkThjX2iaMsHCm80aTbe6emBBWIP_hpmreXMwIAAAC3OQAA8gLELQ~~ or report details to abuse@corp.mail.ru. Error code: 6281F98A8A2D7F38A3DBD35E8613B98EA389F635BC291C2C7BDBA4D11504A6A769F83F883397B79A. ID: 00000002000039B72DC402F2. '


    e-market@organicnatural.ru is IN the bounce list  

    Reason(s) : 5.4.7 - Delivery expired (message too old) 'timeout'


    valentina@mama-shop.ru is IN the bounce list  

    Reason(s) : 5.4.7 - Delivery expired (message too old) 'timeout'

    I have now removed these emails from the bounce list so you should now get notification emails from your form again. Please take note on the bounced reasons, your email service provider seems to be down at some point so the notification was not delivered on time and so it bounced back to us. Please check the following article as it may help solved this issue. 

    How to setup email alerts to prevent "emails not being received" issues