I cannot access Jotform app with my Google account

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    qtprecious
    Asked on June 12, 2019 at 12:57 PM

    I just signed up logging in with my google account, I'm unable to access my forms via app on my phone, its stating my user name and password is incorrect. Please advise

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    Vincent
    Answered on June 12, 2019 at 02:37 PM

    I checked the Jotform app on mobile and there's no Google Account option to access your account.

    I will escalate this issue to our developers so they can check it further.

    Thank you.

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    eugene
    Answered on June 13, 2019 at 04:57 AM

    Hello,

    Please check the guide below and reset your password.

    https://www.jotform.com/help/489-How-to-reset-the-password

    After you reset your password, you can log in to Jotform mobile app with your new password and email address.

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    isabel
    Answered on June 13, 2019 at 07:41 AM

    Hi again,

    We added this feature to Jotform Mobile Forms.

    You can now log in with your Google Account to our new application.

    If you need further assistance please let us know.