Error - There are incomplete required fields

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    SpringfieldDQ
    Asked on February 26, 2013 at 01:08 PM

    Hi all,

    I've used Jot Form for a couple years and have never had any issues till now. I have checked the boards but haven't come up with any specific solutions to my issue. I am getting a - There are incomplete required fields. Please complete them error, even though all required fields are completed. I have tested the form in other browsers and still have the same issue. Any help would be much appreciated.

    Link to form - http://form.jotform.us/form/30564327932152?

    Thanks!

     

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    jefreylandicho
    Answered on February 26, 2013 at 01:29 PM

    I was able to replicate the same issue and have forwarded this ticket to our Level 2 support for further investigation. Please expect a reply from one our developers soon. 

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    SpringfieldDQ
    Answered on February 26, 2013 at 01:32 PM

    Thank you!

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    liyam
    Answered on March 01, 2013 at 11:56 PM

    Hello SpringfieldDQ. We are happy to inform you that the issue on this matter is now resolved.  Please edit again and save your form to update the scripts that make the required setting for the e-signature field to function properly.

    If you have other questions or concerns, please do let us know.

    Thanks.