PDF Editor: Description Text and Default Answers.

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    Asked on June 13, 2019 at 08:31 PM

    Hi, there -

    The updated PDF editor is awesome, but I can't seem to figure out two things.

    1. I have description text included on almost every field (for example, an advanced color picker widget), but in the PDF editor, the user's answers appear along with that description text. I don't want the description text in the answer field. How do I remove it?

    2. I have some fields populated with a default answer (see list icon field), but they are hidden and will not show unless a previous checkbox is ticked. They are still showing on the PDF, however. How can I make sure this doesn't happen?



  • Profile Image
    Answered on June 14, 2019 at 12:58 AM

    1). To clarify, do you want to remove the title or the content of the text added next to the title?


    1560487889PDF Editor - Google Chrome 201

    Since you are using a card form, there's no option to hide it via CSS so only 1 or 2 will show in PDF. This is possible if you are using a classic layout.

    2). If the condition set to show the field, then it will appear on PDF. I've cloned your form and left one list icon field which is hidden. In my sample submission, the list icon is not appearing in the sheet.


    1560488368PDF Editor - Google Chrome 201

    Let us know if you have any questions or if you need further assistance. 

  • Profile Image
    Answered on June 19, 2019 at 06:28 PM

    Hi, @Jed_C,

    1.) The description text under the question is showing behind the provided answer on form submit. I need to maintain those descriptions, but it garbles the submitted answers in the PDF output.  Can I hide that?

    2.) I was able to properly leave those fields hidden unless a previous field revealed the question by removing the default value.



  • Profile Image
    Answered on June 20, 2019 at 12:28 AM

    1.) Unfortunately, it is not possible to remove the description in the PDF editor if the description is present in your web form. It may be possible to remove it if you use CLASSIC FORM using CSS code.

    2.) Is the issue resolved, If not, please further explain the issue so that we can further investigate it.