What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    jotform - mailchimp integration not working

    Asked by podlegoop on February 26, 2013 at 04:03 PM

    Hello. This form http://form.jotform.us/form/30416788535158 is not passing data to my mail chimp account. I have it setup correctly, but it isn't passing anything. Can you please help.

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    JotForm Support

    Answered by jonathan on February 26, 2013 at 06:33 PM


    Please try regenerating a new mailchimp API key and use it in your form integration. This usually fixes the passing data issue.

    Please inform us if the issue persists after doing so.


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    Answered by emmanuelmoreno on September 22, 2014 at 09:46 AM


    I have just setup the mailchimp integration and seem to be encountering the same issue with my forms. Here is an example of a form that should be passing along the info, but is not: http://form.jotform.com/form/12270124743

    I have also tried to generate a new key as suggested, but that does not resolve the issue. Can you help please?


    Thank you!

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    JotForm Support

    Answered by Kiran on September 22, 2014 at 11:26 AM


    I've moved your question to a new thread and shall be addressed there


    Thank you for using JotForm.