How to install Facebook pixel?

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    knbarry1026
    Asked on June 14, 2019 at 02:20 PM

    Hi,


    I have watched the videos on how to install the FB pixel. However, they show users going to the "Thank You Page" section under the settings tab which is not showing up on my page even though I have show a thank you page selected in my form.

    Any suggestions on how to install the pixel or what I'm doing wrong?

  • Profile Image
    JohnRex
    Answered on June 14, 2019 at 05:14 PM

    As I can see, you are using Card Forms. Modifying/adding source code in this type of form's  Thank You page is not possible.

    But, you can basically try adding a tracking img from a < noscript > part of the tracking pixel code to your form body by adding a new text field, then just set it to hidden.

    Please have a look at my colleague's recommendation below:

    This is related to thread Adding Facebook Retargeting Pixel at Jotform

    This solution has not been tested yet, but you can try if it works for you.

    1) Copy your tracking pixel image code between <noscript></noscript> tags.

    Example:

    <noscript>

    <img height="1" width="1" style="display:none;" src="https://www.facebook.com/tr?id=1234567890&ev=PageView&noscript=1"/>

    </noscript>

    2) Add it to your form with a Text (HTML) tool.

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